Flow_ology is a half-day awareness-raising workshop for managers, clinicians and data analysts who work in hospital emergency care. The workshop addresses five re-framings that need to take place in order for data to enable improvements in patient flow.
If we want to improve patient flow in acute hospitals, data has an important role to play. We already use data to improve patient flow, but if we want to enable the possibility of bigger gains than we’re currently making, then we need to use data in a different way. We need to re-frame the data.
The way we currently use data is limiting the improvement possibilities. We currently focus on 'here-and-now' data. This is data that tells us about the patients who are already in hospital. It's data that helps us identify which of those patients we might be able to discharge a bit sooner. This focus on the 'here-and-now' is important and necessary, but it restricts our options.
We need to supplement 'here-and-now' data with 'there-and-then' data. This is the data that will let clinical teams look back at what happened last month, last quarter, last year, and identify cohorts of patients whose length of stay might be reduced, or – in some cases - whose admissions might be avoided altogether. 'There-and-then' data holds the potential for bigger improvements in patient flow.
Flow_ology addresses five data re-framings:
REFRAMING 1: Data for reflective improvement not reactive mitigation.
REFRAMING 2: The system view rather than the silo view.
REFRAMING 3: Give as much emphasis to measuring "How full?" and "How long?" as we already do to "How many?"
REFRAMING 4: Inter-silo metrics as opposed to within-silo metrics.
REFRAMING 5: Each silo needs to be given the opportunity to see every other silo's flow metrics.
Flow_ology can be booked as a half-day on-site workshop for £750+VAT, and up to 24 participants can be accommodated in each half-day session. It may make sesne to book two half-day sessions to take place on the same day. Email info@kurtosis.co.uk to start making arrangements.